Trust & Safety Analyst: M - F, Full-time
Givebutter(1 month ago)
About this role
A Trust & Safety Analyst at Givebutter is responsible for maintaining account integrity and preventing fraud by reviewing fundraising campaigns and transactions for potential policy violations. This role involves investigating risk signals, monitoring fund flows, and responding to escalations from customers and support teams with empathy and professionalism. The Analyst applies Trust & Safety policies consistently, ensuring a safe and credible platform for users while documenting findings to support audits and internal processes. Strong analytical skills and experience in risk operations are essential for success in this role, which operates remotely.
Required Skills
- Investigate Campaigns
- Review Accounts
- Monitor Transactions
- Respond to Escalations
- Enforce Policies
- Document Investigations
- Communicate with Users
- Support Verification
- Monitor Abuse Patterns
- Stay Informed
+11 more
Qualifications
- 3+ years of experience in Trust & Safety, Fraud Prevention, Risk Operations, Payments Operations, or a related field
- Must be a citizen of the Philippines
- Excellent written and verbal communication skills in English
About Givebutter
givebutter.comGivebutter is an all-in-one fundraising platform designed specifically for nonprofits, combining features for fundraising, marketing, and donor management. The platform offers 0% fees on transactions and rewards, allowing organizations to efficiently manage donations and enhance donor engagement. With tools such as customizable donation forms, a built-in CRM, and support for various payment methods, Givebutter helps nonprofits maximize their fundraising potential while simplifying the process. Ideal for organizations of all sizes, Givebutter is committed to helping changemakers achieve their missions effectively.
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