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Trust & Safety Investigator at Cross Border Talents - ApplyBlast

Trust & Safety Investigator

Cross Border Talents

1 month ago

Lisbon, Lisbon, Portugal

Onsite

Full Time

Medior

0 applicants

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About this role

The Trust & Safety Investigator role in Lisbon involves assessing escalated cases for policy violations and safety concerns while providing empathetic customer service through various channels. The position requires fluent Croatian/Serbian and English proficiency to make informed decisions and handle stressful situations with professionalism. This full-time position offers a structured work schedule with opportunities for career growth and relocation support.

Responsibilities

Investigate and resolve escalated cases for policy violations and safety concerns
Provide customer service via phone, helpdesk, and live chat
Make informed decisions based on analysis to ensure policy alignment

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.