UCaaS Analyst
RingCentral(4 months ago)
About this role
Acquire BPO is hiring a UCaaS Analyst to support RingCentral’s internal Unified Communications services. The role focuses on supporting RingCentral employees by ensuring reliable cloud communications across voice, messaging, video, and contact center tooling, while contributing to ongoing optimization and project work in a hybrid setup.
Required Skills
- UCaaS Support
- VoIP
- Video Conferencing
- Instant Messaging
- Contact Center
- IVR
- Call Flows
- PBX
- ACD
- CTI
+20 more
About RingCentral
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