UK Support Specialist
Substack
About this role
Substack is seeking a Support Specialist to provide technical support to creators and subscribers outside U.S. hours, mainly supporting international users. The role involves resolving inquiries, giving feedback to the product teams, and supporting community growth while working independently in a fast-paced environment.
Skills
About Substack
substack.comSubstack is a platform designed for independent writers and content creators to publish and monetize their work through newsletters. It enables anyone to create a subscription-based newsletter, allowing writers to communicate directly with their audience while earning revenue from subscriptions. The service is known for its user-friendly interface and focus on empowering creators to maintain control over their content and audience engagement. With features like podcasts and video integration, Substack aims to facilitate diverse forms of content distribution.
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About Substack
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Substack.
Salary
$57k – $70k
per year