UKG Concierge Lead Contractor

Improv is seeking a UKG Concierge Lead Contractor to manage concierge intake and resolution for assigned customers while coordinating with internal resources to resolve gaps and track project risks. The role involves analyzing client business requirements, creating documentation, and translating findings into configured applications within UKG PRO WFM or Ready. This position requires leading testing activities, maintaining project management systems, and driving continuous improvement through effective project methodologies.