Unemployment Claims Team Manager-Chesapeake, VA

Sutherland

25 days ago

Chesapeake, VA

Onsite

Full Time

Senior

0 applicants

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About this role

The Unemployment Claims Manager oversees the management of unemployment insurance claims across multiple U.S. states, ensuring compliance with laws, managing claims processing operations, and leading a team of specialists. The role involves working with various systems, coordinating with internal teams, and ensuring accurate claims administration and reporting.

Skills

Qualifications

Bachelor’s degree in Human Resources, Business Administration, Finance, or related field5+ years of experience in U.S. unemployment insurance claims administration2+ years of leadership or people management experienceHands-on experience with Equifax Unemployment Claims systems and Workday HRIS

About Sutherland

sutherlandglobal.com

Sutherland is a global digital transformation and business process services company that helps enterprises modernize operations and customer experience. It leverages AI, analytics, cloud, automation and digital engineering to design and run customer-facing and back‑office processes. Combining technology platforms, consulting and managed services, Sutherland delivers industry-specific solutions that drive efficiency, innovation and measurable business outcomes for large organizations worldwide.