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Unified Communications Specialist at Agile Defense - ApplyBlast

Unified Communications Specialist

Agile Defense

4 months ago

4.2 on Glassdoor

Quantico, VA

Hybrid

Contract

Senior

0 applicants

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About this role

A Unified Communication and Collaboration Specialist at Agile Defense provides Tier I-III support for an enterprise collaboration system within a global government environment. The role involves maintaining end-to-end converged IP communication services, managing VoIP networks using various Cisco protocols, and ensuring compliance with security standards like DISA STIGs. Key duties include troubleshooting outages, implementing call routing schemes, conducting network architecture reviews, and coordinating with defense partners to optimize voice and video capabilities.

Responsibilities

Support UC architecture and resolve enterprise-level issues
Implement complex call routing schemes and secure VoIP configurations
Conduct monthly network architecture reviews for security vulnerabilities
Manage change, incident, and service request processes
Coordinate with defense agencies to deploy QoS policies

Skills

Qualifications

Professional series Certification with a focus on UC Collaboration

About Agile Defense

agiledefense.com

Headquarters

Mclean, Virginia, United States

Company Size

1001-5000 employees

Founded

1998

View Profile

Agile Defense is a mission-focused technology and defense company that develops advanced, tailored capabilities for critical national security and civilian missions. The firm emphasizes rapid, agile delivery of software and systems engineering solutions—leveraging cloud, cyber, data, and AI approaches—to accelerate mission outcomes. It partners with government and agency customers to solve complex operational problems through continuous innovation and close operational integration. Branded "Always Evolving," Agile Defense positions itself as a responsive, technology-driven partner for scalable, secure solutions.