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Unit Manager, Customer Operations at Piedmont Airlines, Inc. - ApplyBlast

Unit Manager, Customer Operations

Piedmont Airlines, Inc.

2 days ago

3.1 on Glassdoor

Charlotte, North Carolina, United States

Onsite

Full Time

Manager

0 applicants

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About this role

Piedmont Airlines is seeking a motivated and reliable leader to join its Ground Handling Department as a Unit Manager, Customer Operations. This role focuses on managing daily operational activities, ensuring safe equipment handling, and providing career development and coaching to a team of supervisors and agents. The position requires proven team leadership skills, the ability to preplan manpower and equipment, and a commitment to upholding company policies and customer expectations.

Responsibilities

Manage daily operational activities and oversee staff performance
Coach team members and provide career development guidance
Preplan manpower and equipment to meet operational goals

Skills

About Piedmont Airlines, Inc.

piedmont-airlines.com

Headquarters

Salisbury, Maryland, United States

Company Size

5001-10000 employees

Founded

1931

View Profile

Piedmont Airlines, Inc. is a wholly owned subsidiary of American Airlines Group (AAG) and a regional airline operating nearly 400 daily departures to 55+ cities throughout the eastern United States. Founded in 1931 and headquartered in Salisbury, MD, the company employs more than 11,000 aviation professionals across pilot, flight attendant, ground handling, and maintenance roles. Piedmont Airlines is a key feeder carrier within the American Airlines network, connecting passengers to over 1,000 destinations worldwide.