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Universal Banker - Bilingual at Midland States Bank - ApplyBlast

Universal Banker - Bilingual

Midland States Bank

4 months ago

3.9 on Glassdoor

Rockford, IL

Onsite

Full Time

Trainee

0 applicants

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About this role

A Universal Banker Trainee at Midland States Bank provides exceptional bilingual customer service, handling cash transactions, deposits, and checks while ensuring compliance with banking regulations. The role involves selling products and services through needs-based questioning, assisting with account maintenance, and collaborating with teams to achieve performance goals. Candidates must demonstrate proficiency in both English and Spanish to effectively serve the bank's diverse clientele.

Responsibilities

Receive and verify cash deposits while guarding against counterfeit bills
Cash checks for customers and enter transactions into the computer system
Perform needs-based questioning to identify and place appropriate banking products
Assist with basic deposit account openings and maintenance requests
Conduct outbound teleconsulting to expand and promote current client relationships

Skills

Qualifications

Sales and customer service backgroundProficiency in English and Spanish

About Midland States Bank

midlandsb.com

Headquarters

Effingham, Illinois, United States

Company Size

501-1000 employees

Founded

1881

View Profile

Midland States Bank is a U.S. community bank that provides consumer and commercial banking services, including checking and savings accounts, loans, mortgages, wealth management, and treasury management solutions. The company serves individuals, businesses, and communities through branch banking and digital financial services in the banking and financial services industry.