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Universal Banker - Bilingual at Midland States Bank - ApplyBlast

Universal Banker - Bilingual

Midland States Bank

3 months ago

3.9 on Glassdoor

Kankakee, IL

Hybrid

Full Time

Trainee

0 applicants

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About this role

The Universal Banker Trainee provides exceptional customer service to diverse clientele, offering referral opportunities and assisting with account openings and maintenance. This bilingual role requires proficiency in English and Spanish to effectively communicate with customers, translate documents, and promote banking products through needs-based questioning. Trainees work under the guidance of senior employees to master product knowledge, meet performance goals, and serve as backup tellers across various locations.

Responsibilities

Provide exceptional customer service to diverse clientele
Receive and verify cash, checks, and deposits
Assist with account openings and maintenance requests
Promote banking products through needs-based questioning
Translate and interpret documents for multilingual customers

Skills

About Midland States Bank

midlandsb.com

Headquarters

Effingham, Illinois, United States

Company Size

501-1000 employees

Founded

1881

View Profile

Midland States Bank is a U.S. community bank that provides consumer and commercial banking services, including checking and savings accounts, loans, mortgages, wealth management, and treasury management solutions. The company serves individuals, businesses, and communities through branch banking and digital financial services in the banking and financial services industry.