Citi
The Universal Client Contact Specialist serves as the first point of contact for clients, handling inquiries and issues related to deposits, loans, and technology products via phone, chat, email, and secure messaging. The role focuses on delivering prompt, high‑quality service, resolving problems, and promoting bank solutions while meeting service and sales goals.
Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Citi.
Citi didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role
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