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Upsell Consultant at Constant Contact - ApplyBlast

Upsell Consultant

Constant Contact

14 days ago

3.6 on Glassdoor

Waltham, Massachusetts, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Upsell Consultant at Constant Contact works with current and former customers to maximize value from digital marketing products through value-based conversations and winback strategies. This role involves identifying opportunities for package upgrades, educating customers on relevant tools, and navigating objections to support small business success. The position requires making a high volume of outbound calls and consistently achieving established sales quotas.

Responsibilities

Execute winback strategies to regain former customers
Identify opportunities for package upgrades and add-on solutions
Conduct value-based conversations to understand customer needs

Skills

About Constant Contact

constantcontact.com

Headquarters

Waltham, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1996

View Profile

Constant Contact is an online marketing platform that helps small businesses, nonprofits, and organizations create, send, and track email and SMS marketing campaigns. It provides drag‑and‑drop email builders and templates, contact management and list segmentation, marketing automation, landing pages, event registration tools, social posting/ads, and real‑time reporting. Designed for nontechnical users, Constant Contact integrates with common e‑commerce and CRM tools and emphasizes deliverability, compliance, and customer support to help organizations grow engagement and sales.