US-Content Designer (UX) (12-month Contract)

PointClickCare(4 months ago)

RemoteContractMedior$105,564 - $141,962 (estimated)User Experience

About this role

The Content Designer will join PointClickCare’s UX department to create and develop product content that supports a consistent and useful experience across healthcare software platforms. The role focuses on shaping intuitive content for new and existing products in close partnership with UX designers, engineers, and product leaders. It emphasizes understanding user needs and aligning content with established design standards and brand guidelines. The position also includes exploring AI-driven and conversational design approaches to improve simple, accessible user interactions.

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Required Skills

Content Design
User Research
Content Strategy
Content Architecture
UX Writing
Technical Writing
Instructional Writing
User Centered Design
Agile Methodologies
Stakeholder Collaboration

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Qualifications

Bachelor’s Degree in English
Bachelor’s Degree in UX Writing
Bachelor’s Degree in Technical Communications
Bachelor’s Degree in Journalism

About PointClickCare

pointclickcare.com

PointClickCare is a leading cloud-based healthcare software company focused on long-term, post-acute, and senior care providers. Its platform combines EHR, care coordination, revenue cycle management, analytics and AI-driven tools to improve clinical workflows, transitions of care, and reimbursement. PointClickCare also operates a connected network and marketplace that enables data exchange and collaboration among providers, payers, pharmacies, and health systems to support value-based care. The company is widely used across North America and is positioned as a #1 cloud-based provider for the sector.