US Customer Service Representative
AWE plc(11 days ago)
About this role
The US Customer Service Representative at UPS handles inbound and outbound customer calls, providing support related to logistics, shipping, and tracking. The role emphasizes effective communication, issue resolution, and customer satisfaction, requiring a customer-first approach and familiarity with UPS policies.
Required Skills
- Customer Support
- Call Center
- Logistics
- Shipping
- CRM
- Problem Solving
- Communication
- Active Listening
- Time Management
- Order Tracking
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