(US) Solutions Analyst - Financial
PointClickCare
About this role
A Customer Support role at PointClickCare focuses on providing exceptional service by handling technical queries and complaints related to cloud-based healthcare solutions, with an emphasis on understanding billing modules used in long-term care facilities. The role involves troubleshooting system issues, collaborating with other departments, and staying current with product updates and emerging technologies.
Skills
Qualifications
About PointClickCare
pointclickcare.comPointClickCare is a leading cloud-based healthcare software company focused on long-term, post-acute, and senior care providers. Its platform combines EHR, care coordination, revenue cycle management, analytics and AI-driven tools to improve clinical workflows, transitions of care, and reimbursement. PointClickCare also operates a connected network and marketplace that enables data exchange and collaboration among providers, payers, pharmacies, and health systems to support value-based care. The company is widely used across North America and is positioned as a #1 cloud-based provider for the sector.
Recent company news
PR NewswirePointClickCare Expands AI-Powered Suite of Solutions with Launch of Referral Advisor
Jan 13, 2026
Fierce HealthcareAudacious Inquiry, Collective Medical Technologies sue CRISP for patent infringement over real-time notification tech
Jul 14, 2025
Modern HealthcareNew AI tools target providers looking to succeed in TEAM demo
Oct 10, 2025
MobiHealthNewsPointClickCare files lawsuit against former partner for patent infringement
Jul 14, 2025
citybizPointClickCare Unveils New Brand Identity at HLTH 2025
Oct 17, 2025
About PointClickCare
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for PointClickCare.
Salary
$40k – $60k
per year