UpEnergy
The User Insight Lead serves as the primary link between customers and the product team, acting as the on-the-ground product expert for UpEnergy Ghana. This field-focused role involves mastering product troubleshooting, running structured experimentation and cooking demonstrations, and conducting end-user research to drive product improvements. The position requires owning pilots from design through to insight, training field teams, and translating customer feedback into actionable evidence for the product team.
UpEnergy Group is a social enterprise that expands access to clean energy products in underserved communities, particularly across Africa. The company distributes solutions such as improved cookstoves and other clean energy technologies through carbon-financed models that help reduce household fuel use, lower emissions, and improve health outcomes. UpEnergy operates in the clean energy access and impact-driven distribution sector.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for UpEnergy.
UpEnergy didn’t post a salary, so this is our estimate from similar listings.