User Operations Associate
Kumu
About this role
A User Operations team member at this company directly engages with users to understand their needs, build relationships, and identify growth opportunities. The role involves collecting insights and acting as the voice of the user to support company growth.
Skills
Qualifications
About Kumu
kumu.ioKumu is a web-based platform that helps teams organize complex data into interactive relationship maps and systems visualizations. It supports stakeholder mapping, systems and causal-loop diagrams, social network and community asset mapping, and concept/idea mapping to reveal influence, resources, and dynamics. Used by foundations, nonprofits, community organizers, and enterprises, Kumu emphasizes beautiful, easy-to-use visuals and collaborative tools for analysis and storytelling. The product is offered as a SaaS with free signup and customer-focused support.
About Kumu
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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