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User Operations Intern at DiDi - ApplyBlast

User Operations Intern

DiDi

3 days ago

3.8 on Glassdoor

Sao Paulo, Sao Paulo, Brazil

Hybrid

Internship

Intern

0 applicants

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About this role

The User Operations Intern supports day-to-day user service and quality efforts to improve ride safety, platform trust, and user retention. This role involves segmenting users, executing messaging strategies, and optimizing operational workflows to enhance the overall user experience. The intern will work within the User Operations team to resolve concerns and drive measurable improvements in service delivery.

Responsibilities

Segment users based on multi-dimensional data and identify behavioral patterns
Configure and execute in-app and out-of-app messaging strategies
Conduct A/B tests for copy and strategies to optimize performance

Skills

About DiDi

didiglobal.com

Headquarters

China

Company Size

10001+ employees

Founded

2012

View Profile

DiDi is a global mobility technology company best known for its ride-hailing and transportation platform. Through its app, the company offers services such as taxi hailing, private car rides, carpooling, bike sharing, freight, and related mobility solutions, while also investing in AI, autonomous driving, and smart transportation technologies. DiDi operates in the transportation and mobility technology industry.