User Support Analyst

Internships(5 days ago)

Wake County, NCOnsiteFull TimeJunior$65,607 - $78,954Technical Services

About this role

The North Carolina State Highway Patrol is hiring User Support Analysts to handle the setup, maintenance, and support of desktop and mobile computing devices used by the agency. The role involves technical problem resolution, supporting various hardware and software, and providing customer service to end-users.

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Required Skills

Windows
Microsoft Office 365
Help Desk
Troubleshooting
Hardware
Software Support
Customer Service
Networking
Imaging
Peripheral Devices

About Internships

pa.gov

The Commonwealth of Pennsylvania (pa.gov) is the official state government portal that centralizes access to services, news, and information for residents, businesses, and visitors. It links users to hundreds of agencies and programs—covering benefits, licensing and permits, taxes, public safety, health resources, employment, and more—along with forms, publications, and contact details. The site provides online tools for transactions (renewals, payments, applications) and delivers updates on public policy, emergency alerts, and state initiatives. Designed for accessibility and ease of use, pa.gov aims to streamline interactions with government and improve transparency across the Commonwealth.

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