stateofarkansas
The User Support Analyst provides technical assistance to users by identifying, troubleshooting, and resolving software, hardware, and network issues within the Department of Public Safety. This role focuses on delivering excellent customer service, documenting issues using helpdesk software, and collaborating with IT staff to resolve recurring technical problems.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for stateofarkansas.
25% above the average for this role