User Support Specialist - Information Technology - Dallas
Winstead PC
About this role
User Support Specialists in a call center environment assist end users with technical software issues through troubleshooting and step-by-step guidance. They communicate solutions clearly and provide support for various user inquiries related to software and hardware problems.
Skills
About Winstead PC
winstead.comWinstead PC is one of the largest business law firms in Texas, advising mid‑market and large companies across a wide range of industries. The firm is best known for its real estate and financial‑services practices and also provides corporate, securities/M&A, restructuring/bankruptcy, finance & banking, healthcare, energy, environmental, intellectual property, tax, employee‑benefits, and litigation services—including high‑stakes and appellate work. Winstead emphasizes pragmatic, business‑focused counseling and dispute resolution, combining deep industry knowledge with tailored, innovative solutions on clients’ terms. The firm has multiple offices across Texas and the U.S., including Austin, Dallas, Fort Worth, Houston, San Antonio, The Woodlands, Charlotte, New Orleans and Washington, D.C.
About Winstead PC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$65k – $87k
per year