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User Support Specialist Journeyman at Data Systems Analysts, Inc. - ApplyBlast

User Support Specialist Journeyman

Data Systems Analysts, Inc.

8 months ago

Fairfax, VA

Onsite

Full Time

Medior

1 applicant

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About this role

Data Systems Analysts, Inc is seeking a User Support Specialist to provide Tier 2 technical support and help desk services for enterprise systems in the Army Resource Cloud environment. The role involves troubleshooting, managing tickets, and maintaining knowledge resources to ensure effective support for users. Strong technical and customer service skills are essential for success in this position.

Skills

Qualifications

Security+ or A+ CertificationDegree in Computer Science or ITActive DoD Secret Clearance

About Data Systems Analysts, Inc.

dsainc.com

Headquarters

Trevose, Pennsylvania, United States

Company Size

201-500 employees

Founded

1963

View Profile

Data Systems Analysts, Inc. (DSA) is an employee‑owned IT and consulting firm, founded in 1963, that provides secure, mission‑focused technology and information‑management solutions to defense, intelligence, homeland security, civil, and state government customers. DSA offers mission support, enterprise IT, data science, and critical infrastructure protection services, with a strong emphasis on data‑driven operational intelligence, cybersecurity, and resilient sustainment. The company—about 40% veteran‑owned—positions itself as a trusted partner for government missions, delivering operational excellence and trusted solutions that improve situational awareness and mission reliability.