North Carolina Department of Transportation - Rail Division
The User Support Technician II provides first and second-level technical support, resolving basic incidents and requests while escalating complex issues as needed. This role involves advanced assessment, triage, and resolution of IT problems, along with hardware deployment and software installation in a healthcare IT environment. The position requires strong knowledge of Windows OS, Active Directory, and networking basics to support clients effectively.
Company Size
1-10 employees
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for North Carolina Department of Transportation - Rail Division.
16% above the average for this role