User Support Technician

Internships(3 days ago)

Bertie County, NCOnsiteFull TimeJunior$56,973 - $76,743 (estimated)Institution Operations

About this role

A User Support Technician at North Carolina Department of Adult Correction provides technical assistance and support for computer systems, hardware, software, applications, and networking at a correctional facility. The role involves troubleshooting, user consultation, and basic hardware and software support to ensure smooth operation of technology within the institution.

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Required Skills

Help Desk
Hardware Support
Software Support
Networking
Troubleshooting
Technical Support
Customer Service
System Security
Documentation
IT Support

About Internships

pa.gov

The Commonwealth of Pennsylvania (pa.gov) is the official state government portal that centralizes access to services, news, and information for residents, businesses, and visitors. It links users to hundreds of agencies and programs—covering benefits, licensing and permits, taxes, public safety, health resources, employment, and more—along with forms, publications, and contact details. The site provides online tools for transactions (renewals, payments, applications) and delivers updates on public policy, emergency alerts, and state initiatives. Designed for accessibility and ease of use, pa.gov aims to streamline interactions with government and improve transparency across the Commonwealth.

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