Utilities Labor Crew Chief II

Career Page Only(1 month ago)

OnsiteFull TimeSenior$53,660 - $59,600Charlotte Water Department

About this role

The Labor Crew Chief II at Charlotte Water supervises field Water Service Technicians supporting billing service orders and meter-reading exception work. The role ensures timely and accurate completion of service orders, leads investigations into high-usage and escalated customer complaints, and supports on-call and emergency response assignments.

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Required Skills

Service Orders
Meter Reading
Leak Detection
Pressure Testing
Billing Analysis
Field Investigations
Training
Leadership
Coaching
MS Office

+3 more

Qualifications

High School Diploma
GED
Associate Degree (Preferred)
Valid Driver's License
AWWA Meter Technician (Desired)
AWWA Water Distribution Operator Grade C (Obtainable)

About Career Page Only

charlottenc.gov

The City of Charlotte is the municipal government serving Charlotte, North Carolina, responsible for delivering public services including public safety, transportation, utilities, parks and recreation, planning, and economic development. It provides online resources and transactional services for residents, businesses, and visitors — from permits and bill pay to maps, public meeting information, and emergency alerts. Charlotte emphasizes sustainable growth, infrastructure investment, and community engagement through neighborhood programs, transparency, and partnerships with regional and private stakeholders.

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