Great Day Improvements
Universal Windows Direct is seeking a Call Center Representative – Confirmation Specialist responsible for managing inbound and outbound calls, scheduling appointments, and ensuring quality customer service. The role involves data entry, call verification, and supporting customer inquiries, working in a team environment to ensure operational efficiency.
Headquarters
Twinsburg, Ohio, United States
Company Size
1001-5000 employees
Founded
2011
Great Day Improvements is a rapidly growing family of home‑improvement brands that delivers windows, baths, exteriors, energy solutions, gutters, patio enclosures and custom contracting across the United States. Founded in 2011, the company aggregates trusted regional brands — including Apex Energy Solutions, The Bath Authority, Champion Windows & Home Exteriors, Englert, Leafguard, Stanek Windows, Universal Windows Direct and others — to offer end‑to‑end remodeling and replacement services. They position themselves on high‑quality, customer‑focused work designed around each homeowner and provide free quotes through their national network.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Great Day Improvements.
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