UX Analyst

Claros(1 month ago)

HybridFull TimeMedior$68,973 - $93,276 (estimated)Customer Experience

About this role

The UX Analyst advances Clarios’ Customer Experience strategic pillar by ensuring digital products, platforms, and processes are designed around real user and customer needs. The role focuses on user research, journey analysis, usability testing, and insight generation to inform customer- and user-centric design decisions across both customer-facing and internal experiences. The analyst partners with UX Designers, Product Owners, IT, Operations, and CX leaders to translate behaviors and feedback into actionable insights that drive adoption, satisfaction, and loyalty.

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Required Skills

User Research
Usability Testing
Journey Mapping
Persona Development
Insight Synthesis
Experience Metrics
Stakeholder Collaboration
Figma
Miro
Agile

Qualifications

Bachelor's Degree in Human-Computer Interaction, UX, Psychology, Design, Industrial Engineering, or Information Systems

About Claros

clarios.com

Clarios designs and manufactures advanced battery technologies and energy-storage solutions for nearly every type of vehicle. As a global leader, it supplies OEMs and the aftermarket with high-performance battery systems and partners on electrification and battery-management technologies. The company emphasizes innovation, reliability and enabling vehicle capabilities—summed up by its tagline “Powering Performance and Possibility.” Clarios also operates a global footprint with lifecycle services that include remanufacturing and recycling to support sustainability and long-term performance.

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