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UX Director (Product/Development Direction) - Customer Strategy Department, Platform Strategy Supervisory Department (CSD) at Rakuten Rewards - ApplyBlast

UX Director (Product/Development Direction) - Customer Strategy Department, Platform Strategy Supervisory Department (CSD)

Rakuten Rewards

4 months ago

Tokyo, Japan

Onsite

Full Time

Senior

0 applicants

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About this role

A UX Director at Rakuten leads end-to-end product development, bridging the gap between business strategy, design, and engineering to drive ecosystem growth. The role involves defining requirements, managing specifications, and overseeing project execution for web and app-based services within the Platform Strategy Supervisory Department. Candidates will collaborate with cross-functional teams to create innovative user experiences while ensuring high-quality delivery from concept to release.

Responsibilities

Lead UX direction for products and services within the Rakuten Ecosystem
Define specifications including screen design and information architecture
Collaborate with engineers to drive projects from requirements to release
Organize user issues and translate them into product requirements
Drive improvement initiatives based on user research and data analysis

Skills

Qualifications

Business-level Japanese proficiencyTOEIC score of 800 or aboveUniversity graduation from an English-speaking country

About Rakuten Rewards

rakuten.com

Headquarters

Tamagawa, Tokio, Japan

Company Size

10001+ employees

Founded

1997

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