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UX Researcher - Crossborder, Mercari at Mercari - ApplyBlast

UX Researcher - Crossborder, Mercari

Mercari

4 months ago

3.4 on Glassdoor

Minato, Japan

Onsite

Full Time

Junior

0 applicants

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About this role

The UX Researcher at Mercari focuses on cross-border user experiences to uncover insights that drive product innovation and global expansion. This role involves conducting qualitative and quantitative research to understand diverse international user behaviors and preferences. The position requires collaborating with product and design teams to translate research findings into actionable strategies for the marketplace.

Responsibilities

Conduct user interviews and focus groups to gather cross-border insights
Analyze quantitative and qualitative data to identify user behavior patterns
Collaborate with product teams to translate research findings into actionable strategies
Design and execute usability tests for international user segments
Present research recommendations to stakeholders to drive product innovation

Skills

About Mercari

mercari.com

Headquarters

Tokyo, Japan

Company Size

1001-5000 employees

Founded

2013

View Profile

Mercari is a mobile-first peer-to-peer marketplace that makes it easy for individuals to buy and sell new and used items via its app and website. Founded in Japan with operations in markets including the U.S., it offers simple listing tools, in‑app payments, prepaid shipping labels and buyer/seller protections to streamline transactions. The platform covers categories from fashion and electronics to home goods and collectibles, and monetizes through seller fees and promoted listings. Mercari’s mission is to create value by helping anyone turn unwanted items into cash and discover secondhand deals.