Rakuten Group
This role focuses on managing user experience across Rakuten's diverse service portfolio by leveraging AI to create superior experiences and optimize existing usability testing processes. The position involves planning and conducting usability tests, analyzing user behavior, and presenting actionable insights to service teams. It also includes developing a culture of UX research and implementing efficient operational frameworks within the organization.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rakuten Group.