ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

UX Researcher at Rakuten Rewards - ApplyBlast

UX Researcher

Rakuten Rewards

25 days ago

Tokyo, Japan

Onsite

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services. The User Experience Strategy department oversees multiple UX and creative-related departments, contributing to overall service quality improvement through comprehensive user experience support and KPI management. This role involves conducting usability tests, user interviews, and creating personas and user journey maps to enhance the user experience.

Responsibilities

Conduct usability tests including design, execution, analysis, and reporting
Design and execute user interviews to gather qualitative insights
Create personas and user journey maps to improve service quality

Skills

About Rakuten Rewards

rakuten.com

Headquarters

Tamagawa, Tokio, Japan

Company Size

10001+ employees

Founded

1997

View Profile

Since 1999, we've paid our members over $4.6 Billion in Cash Back. Join now for an extra 10% Cash Back boost. Shop 3,500+ stores using coupons or cash back!