Phantom AI
The UX Researcher at Phantom helps users understand how they manage money, discover opportunities, and trade with confidence by combining direct user insights with behavioral data. This role partners with cross-functional teams to prioritize key research questions, lead discovery and evaluation across the product lifecycle, and translate findings into actionable recommendations. The position involves building a repeatable listening loop with support, marketing, and data science to track changing user needs and improve product experiences.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2021
Phantom is a self-custodial crypto and money app trusted by over 20 million users, offering trading tools for buying and selling crypto, prediction markets, perpetuals, and a desktop terminal. It also provides money management features including peer-to-peer money sending and a Prepaid Debit Visa Card for everyday spending. Available as a mobile app and browser extension, Phantom emphasizes user control of funds, 24/7 support, and scam detection for security.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Phantom AI.