Vendor Relations

Medica's Vendor Relations role oversees the performance and success of outsourced vendor partnerships through proactive monitoring, analysis, relationship management, and operational coordination. This position serves as a key liaison between internal stakeholders and vendor partners, drives accountability for performance expectations and contractual commitments, and supports issue resolution, operational changes, and continuous improvement initiatives. The role involves monitoring vendor performance against established key performance indicators and service-level agreements, partnering with vendors to identify performance gaps, and serving as a primary liaison between internal business leaders and vendor partners.