DriveTime

Vendor Support Specialist

DriveTime(26 days ago)

Fort Worth, TXOnsiteFull TimeMedior$109,202 - $145,009 (estimated)Servicing
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About this role

This is a customer-facing Recovery/Vendor Specialist role within DriveTime’s Bridgecrest loan servicing organization supporting auto loan receivables. The specialist manages vendor invoicing and reconciliation, handles customer complaints related to repossession activity, and serves as the liaison between customers and recovery vendors. The role emphasizes maintaining SLAs, quality monitoring, and communicating performance trends to stakeholders.

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Required Skills

  • Communication
  • Time Management
  • Negotiation
  • Conflict Management
  • Multi-Tasking
  • FDCPA Knowledge
  • Collections Knowledge
  • Invoice Reconciliation
  • Vendor Management
  • Customer Service

+3 more

Qualifications

  • High School Diploma
  • GED
  • Associate Degree
  • Bachelor's Degree
DriveTime

About DriveTime

drivetime.com

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