Cellular Sales Verizon Authorized Retailer
The Verizon Customer Service Representative provides support to Cellular Sales customers by handling phone calls, sharing company policy information, and resolving issues through research and request submission. This role offers multi-level support to retail sales representatives, market leadership, and Customer Relations leadership while adapting to changing priorities. The position requires strong critical thinking, discretion, and the ability to manage time and tasks effectively to maintain department follow-up guidelines.
Headquarters
Knoxville, Tennessee, United States
Company Size
5001-10000 employees
Founded
1993
Cellular Sales is a retail technology and wireless provider that for 30 years has sold the latest phones, devices, accessories, and Verizon mobile plans as a Verizon Authorized Retailer. They operate independent stores and sales teams that serve both personal and business customers, helping with device activations, upgrades, and plan selection on the Verizon network. Known for in-store consultative service and nationwide coverage, Cellular Sales focuses on providing hands‑on support for device setup, trade‑ins, and other wireless services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cellular Sales Verizon Authorized Retailer.
12% below the average for this role