Veteran Case Manager Team Lead

The Veteran Case Manager Team Lead supports a team of Veterans Case Managers through client interactions, administrative tasks, and maintaining professional boundaries while fostering a collaborative and growth-oriented environment. This role assists the Veterans Services Manager with administrative duties, tracks team metrics, and manages a reduced caseload to connect Veterans with community resources for housing stability. The position requires strong organizational and leadership skills to handle a fast-paced, time-sensitive workload while providing direct case management services.