Ethos Veterinary Health
The Veterinary Client Experience Specialist serves as the face of a 24-hour emergency and specialty animal hospital, ensuring high-quality client support and a seamless experience for patients and their owners. This full-time role involves managing client check-ins, providing updates on wait times, handling payments, and facilitating communication between clients and the veterinary team. The position requires maintaining a calm, professional demeanor in a busy, high-stress environment while contributing to a positive hospital culture.
Ethos Veterinary Health is a national network of specialty and emergency veterinary hospitals that delivers advanced care for dogs and cats. Its hospitals provide 24/7 emergency services and specialty medicine—staffed by experienced clinicians and board‑certified specialists across disciplines such as surgery, critical care, oncology, cardiology, and neurology. Ethos partners with primary‑care veterinarians to coordinate referrals and continuity of care, emphasizing a collaborative, patient‑centered approach and innovation under the motto “Reimagining Veterinary Medicine.” The network also makes it easy for pet owners to find local hospitals and for veterinary professionals to access career and practice resources.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ethos Veterinary Health.
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