Veterinary Client Service Representative, AERA

Ethos Veterinary Health

24 days ago

West Caldwell, NJ

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Veterinary Client Service Representative at Animal Emergency & Referral Associates is responsible for providing compassionate support to clients during urgent pet care situations, managing communications with medical teams, and ensuring an exceptional client experience. The role focuses on emotional intelligence, organization, and multitasking in a fast-paced veterinary emergency setting.

Skills

About Ethos Veterinary Health

ethosvet.com

Ethos Veterinary Health is a national network of specialty and emergency veterinary hospitals that delivers advanced care for dogs and cats. Its hospitals provide 24/7 emergency services and specialty medicine—staffed by experienced clinicians and board‑certified specialists across disciplines such as surgery, critical care, oncology, cardiology, and neurology. Ethos partners with primary‑care veterinarians to coordinate referrals and continuity of care, emphasizing a collaborative, patient‑centered approach and innovation under the motto “Reimagining Veterinary Medicine.” The network also makes it easy for pet owners to find local hospitals and for veterinary professionals to access career and practice resources.