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Veterinary Client Service Representative at Veterinary Practice Partners - ApplyBlast

Veterinary Client Service Representative

Veterinary Practice Partners

1 day ago

4.1 on Glassdoor

Baltimore, Maryland, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Veterinary Client Service Representative serves as the welcoming face at the front desk, managing client communications, scheduling appointments, and handling payments to ensure a compassionate and efficient experience for pet owners and their animals. This full-time role requires strong organizational skills, empathy during sensitive conversations, and familiarity with veterinary practice management software. The position involves collaborating with the medical team to support patient flow and maintain accurate records in a fast-paced small-animal veterinary hospital.

Responsibilities

Welcome clients and patients warmly and professionally in person and over the phone
Schedule appointments and manage check-in and check-out processes
Maintain accurate client and patient records in practice management software

Skills

About Veterinary Practice Partners

vetpracticepartners.com

Headquarters

King Of Prussia, Pennsylvania, United States

Company Size

1001-5000 employees

Founded

2011

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Veterinary Practice Partners (VPP) is a veterinary-focused partnership firm that offers a co-ownership model enabling practice owners to grow or transition while keeping clinical control in the hands of veterinary professionals. VPP provides capital, operational support, and strategic resources to accelerate practice growth without sacrificing standards of care. Their model emphasizes true veterinary-led ownership and long-term alignment with clinicians rather than one-size-fits-all roll-ups. VPP targets veterinarians seeking sustainable growth, succession planning, and preservation of veterinary medicine.