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Veterinary Hospital Receptionist at Petco - ApplyBlast

Veterinary Hospital Receptionist

Petco

5 months ago

3.0 on Glassdoor

Baton Rouge, LA

Onsite

Part Time

Junior

0 applicants

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About this role

The Petco Hospital Concierge serves as the primary point of contact for clients entering Vetco Total Care veterinary hospitals, managing front-desk operations and ensuring a seamless patient experience. This role involves answering phones, scheduling appointments, greeting visitors, monitoring wait times, and coordinating with medical staff during busy periods or emergencies. As the first and last impression for the practice, the concierge plays a critical part in fostering a positive environment and optimizing hospital workflow.

Responsibilities

Answer practice phones and route calls appropriately
Maintain appointment calendars and confirm bookings with clients
Greet visitors and coordinate with technical staff upon arrival
Monitor wait times and manage patient flow during peak hours
Ensure waiting areas remain clean and stocked with materials

Skills

Qualifications

High School Diploma1+ years experience in veterinary practice or customer-facing role

About Petco

petco.com

Headquarters

San Diego, California, United States

Company Size

10001+ employees

Founded

1965

View Profile

Petco is a leading U.S. pet retailer offering a wide selection of pet food, supplies, and accessories through its e-commerce site and brick-and-mortar stores. Beyond retail, it provides pet services such as grooming, training, veterinary care, vaccinations, and adoption programs focused on pet health and wellness. The company emphasizes holistic wellbeing, curated product assortments, and omnichannel shopping (online ordering, curbside pickup, and in-store). Pet owners choose Petco for its combination of products, professional services, and community resources.