Vice President Client Experience

The Vice President, Client Experience is a senior commercial leader responsible for shaping and delivering an exceptional end-to-end client experience across MCR Safety Group. This role brings together client services, sales operations, and commercial operations into a highly coordinated organization focused on making MCR Safety Group easier to do business with and enabling profitable, sustainable growth. The leader will translate commercial strategy into scalable processes, clear accountability, actionable insights, and consistent service standards across brands, business lines, and sales channels.