Vice President, Client Service Management

The Vice President, Client Service Management role serves as a primary point of contact for Depositary Receipts clients, focusing on resolving service issues and developing strategies for world-class client service. This position involves collaborating with internal stakeholders to align client needs with business strategy, proactively identifying service improvement opportunities, and managing complex client issues. The role is integral to fostering strong client relationships, ensuring service excellence, and supporting client growth through service-led sales initiatives.