Vice President - CRM

United States Postal Service

4 months ago

2.8 on Glassdoor

Hybrid

Full Time

Senior

0 applicants

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About this role

This role leads the development and implementation of consumer-centric CRM strategies to enhance loyalty and brand advocacy for the NA Optical & SUN Brands. It focuses on creating personalized, omni-channel customer experiences using data and insights, and collaborates across various teams to optimize marketing efforts. The position manages a CRM team and influences global initiatives to improve customer engagement and ROI.

Skills

About United States Postal Service

usps.com

The United States Postal Service (USPS) is an independent federal agency that provides mail and package delivery, postage sales, and related retail and logistics services across the United States. Its website and online tools offer package tracking, Click-N-Ship online postage and label printing, free package pickup scheduling, ZIP Code lookup, postage calculators, and Informed Delivery mail previews. USPS serves consumers, businesses, and government customers through a nationwide network of carriers and retail locations and offers domestic and international shipping, business solutions, stamps, and mailing supplies. It operates with a mission to provide universal mail service and accessible customer support.