Vice President - Customer Care Lead
Barclays(13 days ago)
About this role
The Vice President - Customer Care Lead at Barclays is responsible for managing an operations unit across multiple locations, focusing on process performance, customer satisfaction, and continuous improvement. The role involves leading large teams, driving transformational initiatives, and fostering strong stakeholder relationships to achieve business goals.
Required Skills
- Customer Service
- Leadership
- Process Improvement
- Automation
- Risk Management
- Lean
- Six Sigma
- RPA
- Strategic Thinking
- Digital Transformation
About Barclays
home.barclaysBarclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.
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