Vice President, Customer Success and Global Support Services
Ixsystems
About this role
TrueNAS is seeking a Vice President to lead and unify their global customer support, customer care, and professional services teams. The role focuses on ensuring a high-quality customer experience across the entire customer lifecycle, supporting growth and retention, and driving strategic initiatives in support operations.
Skills
About Ixsystems
truenas.comTrueNAS (from iXsystems) is an enterprise data platform that delivers secure, scalable, high-performance storage for modern workloads. Available as open-source TrueNAS software (CORE and SCALE) and validated enterprise appliances, it provides unified file, block, and object storage with features like OpenZFS-based data protection, snapshots, replication, and cloud integrations. Built for reliability and efficiency, TrueNAS targets virtualization, backup, databases, AI/media, and other demanding workflows. Organizations choose it for predictable performance, flexible deployment options, and strong community and commercial support.
About Ixsystems
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Ixsystems.
Salary
$200k – $350k
per year
More jobs at Ixsystems
Similar Jobs
Vice President, Customer Success (Remote)
Varicent
Vice President, Customer Success
Vultr
Vice President, Global Customer Support
insightsoftware Singapore Pte.Ltd.
Vice President, Customer Success (Remote)
Varicent
Senior Vice President - Customer Success
Elevation Capital
VP Global Customer Success
Trimble