Vice President, Data Science
Five9(1 month ago)
About this role
The Vice President of Data Science will lead and expand Five9’s in-house data science organization responsible for research, experimentation, and data-driven contributions to AI products. The role combines strategic ownership of technical and operational direction with hands-on applied work that moves models and features into production. The position represents data science internally and externally, helping shape product strategy and participating in industry publication and conferences. The leader will also build and mentor a high-performing, distributed team.
Required Skills
- Leadership
- Hands On
- Team Growth
- LLMs
- Agentic Architectures
- Retrieval Augmentation
- Transformers
- Fine Tuning
- Prompt Engineering
- Model Evaluation
+19 more
Qualifications
- Ph.D. in Computer Science, Machine Learning, AI, Statistics, Applied Mathematics, Electrical Engineering, Computational Linguistics, or Related Field
- Master's in Computer Science, Machine Learning, AI, Statistics, Applied Mathematics, Electrical Engineering, Computational Linguistics, or Related Field with Significant Industry Experience
About Five9
five9.comFive9 is a cloud contact‑center software company that delivers AI‑powered SaaS to help organizations run omnichannel customer service and sales operations. Its platform includes conversational AI and virtual agents, predictive dialing, intelligent routing, workforce management, CRM integrations, and analytics to boost agent productivity and customer experience. Five9 targets enterprises and contact centers seeking a reliable, scalable hosted alternative to on‑prem systems and offers demos and global support.
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