Vice President, Life Sciences Professional Services PMO

Model N(1 month ago)

RemoteFull TimeExecutive$178,000 - $270,000Professional Services

About this role

The Vice President, Life Sciences Professional Services PMO leads Model N’s global professional services portfolio for life sciences customers, overseeing end-to-end execution, governance, and performance management. The role focuses on scaling and modernizing delivery methodologies, operating models, and tooling for pharmaceutical, biotech, and medical device clients. As a key member of the Global Services and Senior Leadership Teams, this leader partners closely with internal executives and external stakeholders to ensure a scalable, efficient, and customer-centric services organization. The position reports directly to the Chief Services Officer and carries significant visibility and strategic impact.

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Required Skills

Professional Services Leadership
PMO Management
SaaS Delivery
Program Management
Regulatory Compliance
Customer Escalation Management
Executive Sponsorship
Governance Design
Risk Management
Portfolio Management

+22 more

Qualifications

Bachelor’s Degree
MBA

About Model N

modeln.com

New Relic is an observability and telemetry platform that helps engineering and operations teams monitor, troubleshoot, and optimize their applications and infrastructure in real time. Its product suite includes application performance monitoring (APM), infrastructure and host monitoring, logs, distributed tracing, browser and mobile monitoring, synthetic checks, and a unified metrics/analytics platform (New Relic One) with dashboards, alerts, and integrations. Organizations use New Relic to correlate metrics, traces, and logs across cloud-native and legacy environments, speed root-cause analysis, and automate anomaly detection and incident response.