Vice President, Life Sciences Professional Services PMO
Model N(1 month ago)
About this role
The Vice President, Life Sciences Professional Services PMO leads Model N’s global professional services portfolio for life sciences customers, overseeing end-to-end execution, governance, and performance management. The role focuses on scaling and modernizing delivery methodologies, operating models, and tooling for pharmaceutical, biotech, and medical device clients. As a key member of the Global Services and Senior Leadership Teams, this leader partners closely with internal executives and external stakeholders to ensure a scalable, efficient, and customer-centric services organization. The position reports directly to the Chief Services Officer and carries significant visibility and strategic impact.
Required Skills
- Professional Services Leadership
- PMO Management
- SaaS Delivery
- Program Management
- Regulatory Compliance
- Customer Escalation Management
- Executive Sponsorship
- Governance Design
- Risk Management
- Portfolio Management
+22 more
Qualifications
- Bachelor’s Degree
- MBA
About Model N
modeln.comNew Relic is an observability and telemetry platform that helps engineering and operations teams monitor, troubleshoot, and optimize their applications and infrastructure in real time. Its product suite includes application performance monitoring (APM), infrastructure and host monitoring, logs, distributed tracing, browser and mobile monitoring, synthetic checks, and a unified metrics/analytics platform (New Relic One) with dashboards, alerts, and integrations. Organizations use New Relic to correlate metrics, traces, and logs across cloud-native and legacy environments, speed root-cause analysis, and automate anomaly detection and incident response.
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