Vice President of Experience Research in Connected Commerce, Chase Travel team

The Vice President of Experience Research in Connected Commerce, Chase Travel team leads research strategies to uncover customer insights and shape the travel booking experience across products and services. This role involves mentoring junior researchers, collaborating with cross-disciplinary teams, and translating complex research findings into actionable design recommendations. The position requires a deep expertise in both quantitative and qualitative user experience research methods to drive product innovation and continuous learning within the team.