Vice President, Professional Services
Tucows Inc.(20 days ago)
About this role
The Vice President of Professional Services at Wavelo is responsible for building and scaling a high-impact Professional Services organization that enhances customer value and retention in a SaaS telecom environment. This role focuses on driving expansion revenue through repeatable implementations and collaboration with various teams to ensure predictable delivery and high gross margins.
Required Skills
- Professional Services
- SaaS
- Customer Satisfaction
- Revenue Expansion
Qualifications
- 10–15+ years of experience in Professional Services or Consulting
- Strong understanding of telecom SaaS platforms
- Executive-level customer presence
- MBA or equivalent advanced degree
About Tucows Inc.
tucows.comTucows is a Toronto‑headquartered technology company founded in 1993 with the stated mission of "making the internet better." It operates three businesses: Tucows Domains (domain name services), Ting (fiber internet and consumer connectivity services), and Wavelo (SaaS for broadband operators). The company combines domain and DNS expertise with network operations and software to serve both businesses and consumers.
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