Vice President, Professional Services

FourKites(11 days ago)

HybridFull TimeExecutive$197,623 - $255,464 (estimated)Professional Services

About this role

The Vice President of Professional Services at FourKites will build and lead a global services organization that delivers enterprise implementations of the company’s supply chain and AI-driven platform. This executive role partners closely with Product, Engineering, and Customer Success to align delivery with product strategy and drive measurable customer outcomes. The position is focused on scaling teams, establishing delivery standards, and ensuring service delivery excellence for Global 1000 customers.

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Required Skills

Service Delivery
P&L Management
ERP Integrations
AI Deployments
Change Management
Strategic Leadership
Team Building
Operational Excellence
Project Management
Partner Management

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About FourKites

fourkites.com

FourKites is an AI-driven supply chain orchestration and real-time visibility platform that helps companies track shipments and inventory across modes and geographies. It combines real-time location data, predictive ETAs and machine‑learning insights to identify exceptions, optimize routes and move operations from reactive tracking to autonomous decisioning. The platform offers control‑tower orchestration, yard and warehouse visibility, and integrations across carriers, TMSs and enterprise systems. Shippers, carriers, 3PLs and retailers use FourKites to break down silos, improve on‑time performance and reduce supply‑chain disruption.